Attention: All employees of the Presidents Office must be fully vaccinated against COVID-19 or obtain an approved exemption on medical or religious grounds. Individuals with approved exemptions must wear face coverings in public indoor settings and submit proof of a negative COVID-19 test on a weekly basis.

Business Analyst

Apply now Job no: 509794
Position type: Staff Full Time
Campus: UMass President's Office
Campus Location: South St Shrewsbury
Department: PO - Mgmt & Fiscal Affairs
Categories: Business & Financial Services
Advertised: Eastern Daylight Time
Applications close:

Position Summary:

Reporting to the Manager, Business Applications, the Business Analyst reviews, analyzes and evaluates business systems and user needs. The Business Analyst documents requirements, defines scope and objectives and formulates systems to parallel overall business strategies.

Essential Functions:

  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Construct workflow charts and diagrams; studying system capabilities; writing specifications
  • Improve systems by studying current practices; designing modifications
  • Recommend controls by identifying problems; writing improved procedures
  • Define project requirements by identifying project milestones, phases and elements; forming project team
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Maintain user confidence and protect operations by keeping information confidential
  • Prepare technical reports by collecting, analyzing and summarizing information and trends
  • Validate resource requirements and develop cost estimate models
  • Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group
  • Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
  • Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
  • Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
  • Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
  • Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
  • Perform system administration activities as needed in any systems supported by the Office of the President’s Applications Team

Other Functions/Responsibilities:

  • Perform other fiscal duties as assigned

Minimum Qualifications:

  • Bachelor’s degree in Business, Management, Information Technology or related field
  • 1 to 3 years of experience as a business analyst or project manager

Preferred Qualifications:

  • Ability to impact operations and effect change without being confrontational
  • Detail oriented, analytical and inquisitive
  • Ability to work independently and with others
  • Extremely organized with strong time-management skills
  • Data analysis – Proficiency with SQL, Microsoft Excel preferred

Working Conditions:

  • Typical office environment

Additional Details: 

Salary range: $55,000-$65,000. Final salary offer commensurate with experience.  

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.