Director of LFC Administration & Operations

Job no: 528248
Position type: Staff Full Time
Location: UMass Boston
Division/Equivalent: Univ of Mass Boston
School/Unit: Institute for Early Education
Categories: Professional Staff Union (PSU), Program Administration/Management

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General Summary: 

The Director of LfC Administration & Operations provides day-to-day coordination for the Leading for Change and other leadership development programs and projects of the Early Education Leaders institute. This position is responsible for ensuring the effectiveness, efficiency, compliance, and continuous improvement of all operational aspects of the leadership development offerings, the Leadership Forum, and coordination with other alumni programming. They oversee all logistics of program implementation, including event planning and support for new contract start-up. The Director reports to the Executive Director and works closely with them and other members of the LfC team to ensure the successful execution of the Institute’s leadership program strategy. The Director is responsible for maintaining strong relationships with, and meeting all deliverables for, the project’s funders and partner organizations.

Examples of Duties: 

  • Lead processes to set project goals, recommend timelines and resources needed to achieve those goals; manage and maintain project workplans
  • Ensure that projects are implemented with high quality and responsiveness to the field, and in full compliance with all contracts
  • Demonstrate effective communication practices within and across teams to foster team cohesiveness, positive workplace culture and support of staff.
  • Develop, coach, and retain high-performance team members, support their professional development and growth as leaders; supervise program staff and contractors.
  • Provide support and coordination of relationships with project funders and partner organizations and tracking of funder deliverables
  • Collaborate with other Early Education Leaders staff members to share processes, plans, and other relevant information to ensure whole organization cohesiveness.
  • Coordinate internal and public-facing communication, marketing plans, etc.
  • Oversee day-to-day operations of the program to ensure timely, consistent implementation of all programming
  • Coordinate and monitor participant registration, waitlist and scheduling
  • Manage facilitator logistics and related communications, including certification, scheduling, and paperwork
  • Coordinate the certification of course facilitators by managing application and selection and recertification processes for Facilitator Certification Program
  • Ensure the quality of course delivery by providing regular feedback to course facilitators and sharing course evaluation in reflective supervision
  • Collaborate with course facilitators to ensure participants receive clear, timely ongoing communication
  • Collaborate with the curriculum director/content developer to distribute course materials to facilitators and participants.
  • Manage technology systems for course implementation (e.g. LMS, Drive folders) and provide technical assistance to participants and facilitators as needed)
  • Work closely with evaluation team to coordinate effective feedback loops between data, planning, and services
  • Manage staff leading alumni network programming, including Leadership Forum to ensure effective design and delivery of services
  • Coordinate purchasing of all supplies and process reimbursements as needed

Qualifications: 

  • Minimum 10 years’ experience in early education, leadership development, early care and education career pathways and quality improvement, nonprofit operations, alumni relations, communications, project management, or related sector required
  • Master’s degree in early childhood education, education, communications, nonprofit management, business administration, or a related field required
  • Strong communication and interpersonal skills to build lasting relationships with educators, facilitators, staff, and diverse stakeholders and external partners and funders required
  • Excellent project management skills with the ability to plan and execute successful events and initiatives and use of technology to support required
  • Experience supervising staff and supporting staff growth and development required
  • Strong organizational skills, attention to detail, and ability to meet deadlines required

 

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade: 33             

Salary Ranges

This is an exempt union position. This is a grant funded position with a current end date of June 30, 2026, subject to renewal contingent on funding and university needs.

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HRDirect@umb.edu or 617-287-5150.

Advertised: Eastern Daylight Time
Application close: Eastern Daylight Time

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