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Research Analyst - EPPR UMass President's Office
The University of Massachusetts Donahue Institute (UMDI) Economic & Public Policy Research group (EPPR) is seeking qualified applicants for the position of Research Analyst. Research Analysts contribute to project implementation working under the direction of experienced UMDI research professionals. Research Analysts’ work focuses heavily on activities related to data collection, analysis, and reporting of findings. Depending on the qualifications of the successful applicant, the position may entail writing duties and some independent project tasks. The Economic and Public Policy Research group (EPPR) conducts a range of customized economic and demographic data analysis and policy studies on topics of interest to policymakers in government, business, and academia. Workforce, housing, infrastructure, local and regional economic development, industry ecosystems, demographic and socioeconomic trends, population estimates and projections, and economic impact are frequent themes of EPPR’s policy-related work.
Sr. Applications Specialist UMass President's Office
The University Information Technology Services (UITS) is seeking a talented and motivated IT professional.  UITS is a department of the University of Massachusetts President’s Office located in Shrewsbury with responsibility to provide central administrative services to the UMass campuses and President’s Office. UITS is currently seeking a Senior Applications Specialist to provide functional support for PeopleSoft Student Administration -Campus Solutions.  The University has many SA Modules: Recruiting & Admissions, Campus Community, Student Records, Financial Aid and Student Financials. The system is currently on version 9.2.  Other third party products are also included in the environment.  UITS also supports PeopleSoft HCM and Finance which are currently on version 9.2 as well.
IT Auditor III UMass President's Office
Under the guidance of Internal Audit Management and senior staff, the Information Technology (“IT”) Auditor III supports Internal Audit’s goals by taking part in evaluating the adequacy and effectiveness of the University’s IT operations, compliance with related policy, regulation and IT controls.  Assignments will include, but not be limited to, conducting information technology audits, consultative and ad-hoc projects.  The IT Auditor III will be responsible for performing more complex audits and other projects in accordance with policies established by the University Board of Trustees, The Institute of Internal Auditors’ Standards for the Professional Practice of Internal Auditing and Code of Ethics (“Standards”), Information Systems Audit and Control Association (“ISACA”) guidance, Internal Audit Policies and Procedures, and applicable regulations.
Information Technology Services Spring Intern UMass President's Office
University Information Technology Services is seeking an intern for January-May who is passionate about using their computer science skills to develop solutions which will positively impact students and staff, increase administrative efficiency and create innovative applications for both staff and students.
Accounts Payable Clerk UMass President's Office
Working under the direct supervision of the Accounts Payable Supervisor, this position performs various clerical and data control duties to support the Accounts Payable department of the UPST.
University of Massachusetts President's Office Intern UMass President's Office
The University of Massachusetts President's Office, located in Shrewsbury, MA is offering a 20 hours a week internship for the Spring 2020 semester.  The selected intern will gain valuable knowledge of the workings of the University of Massachusetts. The intern performs varied administrative tasks in support of the day to day operations of the President’s Office.  The intern will coordinate logistics for special meetings and events held in Shrewsbury; provide front desk coverage, answering incoming calls, distributing mail, relaying information to colleagues and visitors; and respond to facility related requests and inquiries. The intern will also have exposure to all areas of the President’s Office in Shrewsbury participating in a range of on-going activities and projects. This role is responsible for performing a variety of professional and administrative duties that facilitate the day-to-day operations of the President’s Office.  Students will also work closely with Administration and Finance colleagues to carry out administrative operations related to a variety of subject matters.
University of Massachsetts Learning and Development Intern UMass President's Office
Winter/Spring Learning & Development Intern, UMass President’s Office Are you interested in gaining hands-on experience with Learning & Development? The University of Massachusetts Office of the President, with offices in Boston and Shrewsbury, is offering a six month paid internship beginning January 2020 for current University of Massachusetts students (students attending any of the five UMass campuses). Our IT organization is currently undergoing a critical Workforce Transformation effort. This position will play an important role in supporting this effort. As an intern, you will get to work with a variety of our staff while supporting our Learning and Development efforts. In this internship, you will learn about trends of corporate learning & development including workforce transformation. You will prepare for and participate in meetings with department staff, Senior & Executive Management, and vendors. Assist in coordinating live learn events, assist in administrating Digital Learning Platforms, and be a key resource in measuring the effectiveness of the current learning & development efforts. Our ideal candidate is someone who is a creative problem-solver, is thorough and precise in their work, has strong communication skills and is open to learning new ideas. Someone who has interests in Learning & Development, Human Resources, or Project Management.
University of Massachusetts President's Office I.T. Internship UMass President's Office
Are you interested in gaining hands-on experience with Salesforce report writing, project communications and meeting facilitation? The University of Massachusetts Office of the President, with offices in Boston and Shrewsbury, is offering a paid internship beginning in January 2020 for current University of Massachusetts students (students attending any of the five UMass campuses). As an intern, you will get to work with a variety of our staff, while supporting real projects that will help our IT organization grow and succeed. In this internship, you will be a key contributor on the Project Management Office team.  You will be learning about and gain hands on experience in report writing, project communications and meeting facilitation. Our ideal candidate is a self starting creative thinker with great communication skills and is passionate about Project Management.   In this role you will expand your skill set to include report/dashboard design and creation in Salesforce, meeting facilitation and creating project related communications.
University of Massachusetts President's Office Communications Internship UMass President's Office
The UMass President’s Office is seeking a part-time intern to work with the communications team over the Spring 2020 Semester. The UMass President’s Office communications team works to tell the university’s story of service and impact in a compelling and purposeful way to local, national and global audiences. The department is responsible for the UMass system’s marketing and communications efforts and works closely with the campus communications teams. The communications intern will be an integral part of the department’s daily activities and will gain valuable experience and exposure to established and emerging external relations practices.
Applications Specialist I UMass President's Office
The Application Specialist I is primarily responsible for the support of the business application operations; monitoring processes, uploading data, troubleshooting production issues, etc.  Under the direction of a supervisor the Application Specialist assists in the intake and general design of system enhancements, improved business processes data analysis and testing.    The Application Specialist will also maintain daily production schedules using scheduling software for one or more of the following applications: Human Resources, Finance, Student Administration, Summit (BI), and other 3rd Party applications.
Information Security Lead UMass President's Office
The Information Security Lead is a technical / supervisory role in the Information Security department supporting the Chief Information Security Officer with developing and maintaining a comprehensive information security program and managing a team of subject matter experts. The Lead will be required to provide direct experience with secure design, policy writing, troubleshooting, monitoring, incident management, procurement, training and end user support functions. The Information Security Lead will work with each of the UMass campuses, procurement, legal, treasury, human resources, internal audit as well as a large population of skilled IT professionals across all technical verticals. In addition, the Security Lead will need to feel comfortable adapting to a given audience, and must be capable of developing discrete actionable tasks and plans. The Lead  must adapt to a wide range of  competing priorities and think and work independently to develop solutions and effect change. The Information Security Lead will be a driven self-starter who executes on work projects with little intervention. The Lead works effectively being a SME and can develop ideas and strategy with actionable plans. The Lead will be part of the UITS Senior Management Team and will collaborate with other senior managers in UITS on cross-functional initiatives focused on process improvement, staff and organizational development, and adoption of new capabilities.
Director, Service and Quality UMass President's Office
The Director, Service and Quality reports directly to the Chief Procurement Officer and is responsible for customer service, training, communication, systems/data analysis and to deliver service at the highest level to clients that focus on quality, productivity and cost in an environment that fosters employee engagement, supports continuous improvement, manages risk, and ensures compliance with all policies and regulations.  Monitors, analyzes and reports on service delivery and performance; maintains Service Level Agreements (SLAs) and Key Performance Indicators (KPIs); identifies continuous improvement opportunities and makes recommendations for policy, process and procedure improvements. Management responsibility includes Training, Customer Service and Systems/Data Analysis.  The position is expected to directly supervise a team of Service and Quality personnel.  In addition, the Director will work with the Directors of Strategic Procurement and Procurement Operations to be responsive and proactively plan for and address the needs of the UPST user community while delivering effective and efficient services.
Customer Service Associate UMass President's Office
Reporting to the Director, Service and Quality, the Customer Service Associate provides administrative and customer service support.  This position will field requests and inquiries from University departments/units and vendors and will identify, interpret and research issues seeking resolution to ensure customer satisfaction in compliance with all applicable University processes and procedures.  The Associate will assist departments/units on proper completion of procurement and accounts payable transactions, procedures, and available self-service tools.  Service support also includes routing inquiries appropriately to Tier 2 according to defined business rules and procedures or contacting departments to gather and verify information
Data Analyst UMass President's Office
Reporting to the Director, Service and Quality, the Data Analyst will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements.  With guidance and requirements from product owners / stakeholders, the Data Analyst will work closely with the IT department to build actionable reporting and presentations.  The Data Analyst will be responsible for designing and creating intuitive and insightful visual dashboards that vividly express metrics and KPIs.
Accounts Payable Supervisor UMass President's Office
Working under the direct supervision of the Accounts Payable Manager, this position performs various duties to support the Accounts Payable department of the UPST. Responsible for researching vendor statements and responding to vendors and departmental inquiries.
Research Analyst - ARPE UMass President's Office
The University of Massachusetts Donahue Institute (UMDI) Applied Research and Program Evaluation group (ARPE) is seeking qualified applicants for the position of Research Analyst. Research Analysts contribute to project implementation working under the direction of experienced UMDI research professionals. Research Analysts’ work focuses heavily on activities related to data collection, analysis, and reporting of findings. Depending on the qualifications of the successful applicant, the position may entail writing duties and some independent project tasks. ARPE conducts social science research projects in direct response to specific client needs. ARPE studies typically focus on questions related to public health, human/social services, and education across the age spectrum (from early childhood through post-secondary and adult education).
HR & Fiscal Support Specialist UMass President's Office
The Central Administrative Services Unit (CASU) provides a wide variety of support services to the business units of the University of Massachusetts Donahue Institute (UMDI), including accounting, human resources, information technology, marketing, business development, and more. The HR & Fiscal Support Specialist provides a broad range of support with human resource/personnel functions and reports to the Fiscal Services Manager (FSM). The tasks performed by the HR & Fiscal Support Specialist support the Central Administrative Services Unit (CASU) and the nine business units (BU) within UMDI to include: Applied Research and Program Evaluation (ARPE); Civic Initiative; Connected Beginnings Training Institute (CBTI); Economic and Public Policy Research (EPPR); Head Start Program Management and Fiscal Operations (PMFO); Head Start Region 1 Training and Technical Assistance (T/TA); MassHire Greater Brockton Career Center; Non-profit Funding and Fiscal Solutions (NFFS); and Organizational Development and Learning Solutions (ODLS). Primary support tasks will include staff labor allocation processing and monitoring; processing of personnel actions including hiring and terminations; communicating personnel information with UMDI staff; and supporting recruitment and performance evaluation processes. Support is to be provided in an effective, efficient, and discrete manner.
Internal Auditor II UMass President's Office
Under the guidance of Internal Audit Management and senior auditors, the Auditor II supports Internal Audit’s goals by taking part in evaluating the adequacy and effectiveness of the University’s operations, compliance with policy and regulations, and systems of internal control.  Assignments will include, but not be limited to, financial, operational, compliance and information technology audits.  The Auditor II will be responsible for performing complex audits and other projects in accordance with The Institute of Internal Auditors’ Standards for the Professional Practice of Internal Auditing and Code of Ethics (“Standards”), Internal Audit Policies and Procedures, and applicable regulations.
Applications Developer II UMass President's Office
UMass is one of the only public university systems to have all undergraduate campuses ranked as National Universities by U.S. News & World Report.  Striving for excellence at UMass ensures that the citizens of Massachusetts have access to world-class public higher education and the Commonwealth benefits from a top-tier research university focused on supporting the economy and workforce of the state.  The University Information Technology Services (UITS) is seeking a talented and innovative IT professional to help support the University strive towards its goals of excellence.  UITS is a department of the President’s Office located in Shrewsbury with responsibility to provide central IT development and administrative services to the UMass campuses and President’s Office. UITS is currently seeking a Applications Developer II to provide development support for Web Applications as well as assisting with making existing applications mobile friendly user responsive design.
Real Property Facilities Expert - Seattle, WA UMass President's Office
The Head Start Program Management and Fiscal Operations (PMFO) business group of the University of Massachusetts Donahue Institute (UMDI) provides essential program and fiscal management resources to Head Start Regional T/TA specialists and grantees. PMFO has been tasked to strengthen the capacity the Federal Regional Office staff in the determination, tracking and management of the federal interest in Head Start and Early Head Start grantee facilities nationwide, through the Real Property Facilities Initiative (RPFI). The RPFE will partner with Regional Office federal staff in the creation of processes that will enhance their capacity to manage facility actions and enhance infrastructure across the twelve OHS regions.  Since services are provided nationwide some travel is required for this position.  The RPFE will be located at the assigned Regional Office and be responsible for coordinating the Regional facilities technical assistance activities and supporting the development of training materials and resources. The RPFE will be required to communicate with federal staff, RPFL, UMDI, and PMFO management staff.

The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.